Contact us today - not for use by New York borrowers(877) 255-2266
Our Commitment to the Highest Standards Starts at the Top
Castle Mortgage Corp. was established in 1986 with a commitment to excel in the ever changing environment of mortgage banking. Castle Mortgage Corp's leadership team possesses deep knowledge and experience in all aspects of mortgage lending. They also have a well-rounded business perspective to meet the challenges in today's lending market. Above all this team is thoroughly committed to utilizing up to date technology to maximize efficiency.
Castle Mortgage Corporation is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate on the basis of race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) or, because all or part of your income may be derived from any public assisstance program, or because, you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commision, Equal Credit Opportunity, Washington, DC,20580
Attention Texas consumers
Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should complete and send a complaint form to:
Texas Department of Savings and Mortgage Lending: 2601 North Lamar, Suite 201, Austin, Texas 78705
Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage banker residential mortgage loan originators.
A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.
Attention New York Consumers
"This site is not authorized by the New York State Department of Finanical Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site."
Our employees are passionate about service excellence and strive to exceed internal and external customer’s expectations creating long-term trusting relationships with them.
We seek individuals who share our passion for service and integrity with the energy and desire to contribute to and grow with a start-up organization led by seasoned professionals. Our employees work hard and earn pay and benefits that recognize their contributions. While we provide competitive medical, dental, vision, holiday and paid time off benefits, these do not distinguish us from our competition. What sets us apart, is the culture we have created and been able to sustain over time.
We invest in our employees through communication, training, education, rewards and recognition. We care about the people we work with and take time to look for candidates whose talents and attributes fit well with our team.
Our management team has worked together for many years at prior organizations where employee retention and satisfaction levels were extremely high. Enjoying a career with a company where employees love to work and where their individual talents are developed and recognized is what keeps our team together and refers friends and colleagues to us.
We operate with INtegrity
We conduct our business with the highest ethical and professional standards.
We are responsible for our actions and are committed to honesty, openness and fairness in all of our relationships.
We deliver the highest levels of Service
We deliver total customer satisfaction, providing outstanding service by anticipating, understanding and pro-actively seeking the best solutions for our customers’ unique requirements.
We build lasting and mutually beneficial relationships with our customers and employees, emphasizing the importance of creating true partnerships.
We recognize that People are the cornerstone of our success
We promote “ownership” by creating a climate of trust and respect that empowers every individual.
We accept accountability for the Company’s success by communicating expectations, providing honest feedback and recognizing achievement.
We encourage Innovation
We have an entrepreneurial spirit and encourage creative thinking to achieve breakthrough performance.
We foster an environment of continuous improvement where we take the initiative, exercise responsible risk-taking and adapt quickly to change.
We produce unprecedented Results
We are committed to sustainable growth and long-term profitability.
We are passionate about winning and operate as one team with one scorecard, sharing ideas, skills, resources, technologies and best practices.
We believe in an endless quest for Excellence
We pursue excellence by setting ambitious goals, executing flawlessly, delivering quality results and striving to surpass what has already been achieved.
We take a leadership role, helping to make every community in which we live and work a better place.
We are committed to ongoing Development
We are dedicated to continuous learning as individuals and as an organization, understanding that knowledge and advancement are keys to our success.
We invest in our people, creating an environment where all employees can realize their full potential.
As you read through the guiding principles, you might have noticed that the first letters of each principle come together to form the word INSPIRED. That’s our goal . . . to inspire all of Castle Mortgage stakeholders—our customers, our employees —to success, and we believe that when every employee operates according to these principles that’s exactly what will happen.